​How are Couture Planet bags constructed?​

Our unique bags are made from 100% post-consumer newspaper and magazines that is treated with a cool press laminate which makes the bag waterproof.  The process is all done by hand.  We maintain a sewing shop in Lynn, Massachusetts – just north of Boston.



How do I care for my Couture Planet bag?

Our bags can be wiped clean with a damp cloth as necessary.  To extend the life of your bag, avoid direct sunlight and heat when storing.



How should I expect my bag to wear?

Customers are surprised by the durability of our bags.  Part of the character of the bag is the gently worn “finish” that appears on newspaper after prolonged use.  That being said, if you have a particular issue with your bag, please email us at info@coutureplanet.com and we are happy to discuss.



What is your return policy?

We want you to be completely satisfied with your purchase.  Please email us at info@coutureplanet.com to obtain a return authorization.  Products that are purchased at our retailers can be exchanged through us but not returned. 


Please ship all AUTHORIZED returns to:          

Couture Planet/Returns

271 Western Avenue – Ste 114

Lynn, MA 021904

Do you take customer orders?​

Absolutely.  We are happy to help you commemorate a special date, event, entity, etc. on a Couture Planet bag.  We keep a good supply of newspaper or, more likely, you may want to use a paper you’ve been saving or your company’s collateral materials. If the bag construction is beyond our usual production, there is a small extra charge which we will quote on a case by case basis.  Kindly email us at info@coutureplanet.com to discuss your special bag.

When will my bags ship?​

If you are purchasing an in-stock item, your bag will be shipped within 48 hours.  Custom orders normally take between 1-3 weeks.



Something not covered above?

Your satisfaction is our satisfaction.  Please contact us at info@coutureplanet.com if you have a question we did not cover.

Anything else?​

If you have a great Couture Planet story or photo, please email it to us at info@coutureplanet.com.  We would love to share it on our social media.

 

Thank you for shopping with us!

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